The LWG Difference

  1. Clean room capability:

    We operate and maintain Class 100 clean rooms as described by the United States Federal Standard 209 at all data recovery locations. This is critical, that in the event the hard drive needs to be opened, it prevents external contamination (dust and other airborne particles) of the interior drive workings.

  2. Years of experience:

    Our company has 23 years of experience in data recovery serving the insurance industry, public and private business, and residential clients. We are committed to meeting the ever changing technological needs of our clients.

  3. Locations:

    Three main facilities located in Chicago, Columbus and Minneapolis.

  4. Experience with businesses and professionals:

    At LWG Data Recovery we know that your time is important and your data is essential to your business. Our reputation and name in the data recovery business speaks for itself. Countless professionals rely on us each day for consistent cost effective results to bring their lost data back to their business.

  5. Turn around time:

    We lead the industry with two to three day data recoveries.

  6. Firm quote after evaluation:

    For the cost of the evaluation, our technicians will spend one to several hours of testing with our specialized software and hardware to diagnose the recovery. Then we provide you with a list of data in the recovery and most importantly an accurate quote.

  7. Evaluation fees:

    We do not offer "flat rates", because one price does not fit all. Flat rates are based on past averages designed to simplify pricing. We take your hard drive and evaluate its condition to provide you with an actual firm price, not an average. We have proven this provides better cost savings to you and is the only fair way to work.

    • Standard Evaluation - $100 (1-3 Day turn-around time)
    • Emergency Evaluation - $250 (24/7 until your case is completed)

  8. Confidentiality & Security:

    LWG Data Recovery agrees to keep all data recovered from the equipment confidential, and will apply the same standards of care in maintaining the confidentiality and security of the Client's data as it does with its own. Any data recovered from the equipment will be provided solely to the Client. Any information requested from the Client will be used solely for the purpose of recovering the desired data. LWG Data Recovery will, however, disclose any recovered data to governmental authorities or other parties if required to do so by court order or law. Any such disclosure will be deemed not to violate the provisions of our work order.

  9. Remote data recovery:

    We continue to strive for improved services and technological innovations. Currently we are developing and testing remote data recovery solutions that will offer more options to bring your data back. Look for it soon!

  10. Inventory parts:

    LWG Data Recovery maintains 1000's of hard drive parts in inventory to recover hard drive mechanical failures quickly and cost effectively. If we do not have the part for your hard drive, we can locate it in our global supply network.

  11. Service level:

    Our Mission statement says it all. We help people and businesses recover their valuable electronic data. We strive for business and technical excellence in all that we do, especially with regard to building client relationships and outstanding customer service.

  12. Accessibility to technicians:

    When you call us about your data loss you talk directly to the technicians who will perform the data recovery. You will be asked and can ask questions relating to your recovery. We will keep you posted about the status as the data recovery process proceeds. You're always in the know!

  13. Ability to see files that can be recovered before they are recovered:

    We are always looking for ways to improve the data recovery process. A new feature provides you with a secure and confidential directory listing of files and folders in your data recovery. It allows you the time to evaluate and confidence in what your recovery will include.

  14. No Outsourcing:

    All of our data recoveries are performed in our recovery labs and clean room facilities. It's simple - this is our business and we never outsource any data recovery work

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Data Recovery without all the smoke and mirrors.